Hi,
I have a customer working with monthly timesheets. For some resources, one person is entering actual work in usage view in Project Professional. When finished, this person is creating all timesheets with "Surrogate Timesheet" for the period. These resource don't have a computer, but data is needed for billing system. They are working in this way since January 2008 without any issues (except some user mistakes).
Since begin August when creation of July timesheets was started, we have a lot of issues. While creating surrogate timesheet, user gets an error with someting like "Event Service". Eventlog shows PSError: GeneralActionCanceledBecauseServerEventServiceProblem
(22002) for PSI Entry points TimeSheet.CreateTimesheet
and Resource.CheckInResources.
Excerpt of UlsLog:
Process: Microsoft.Office.Project.Server (0x23C4)
TID: 0x02D4
Area: Project Server
Category: Project Server Queue
Standard Information:PSI-Einstiegspunkt: Project-Benutzer: xx\PS_ADMIN Korrelations-ID: a2a14b40-153b-4a61-a206-26f1831e7730 PWA-Site:http://xxx/PWA SSP-Name: SharedServices1 PSError: GeneralQueueJobFailed (26000) A queue job has failed. This is a general error logged by the Project Server Queue everytime a job fails - for
effective troubleshooting use this error message with other more specific error messages (if any), the Operations guide (which documents more details about queued jobs) and the trace log (which could provide more detailed context). More information about the
failed job follows. GUID of the failed job: 6eefe533-f136-4e88-8fa0-0406bb810baf. Name of the computer that processed this job: PROJECT (to debug further, you need to look at the ...
...trace log from this computer). Failed job type: TimesheetUpdate. Failed sub-job type: UpdateTimesheetMessage. Failed sub-job ID: 1. Stage where sub-job failed: (this is useful when one sub-job has more than one logical pro
After restarting services and editing resources, surrogate timesheet can be created.
I have only one suspicion, and I hope, that it is not true - we applied CU June on July 20th.
Has anyone seen something similar?
Thanks in advance!
Barbara